Shipping and return policies for Venja

Shipping Info
We try to ship within 24 hours / 1 working day. All goods are shipped with priority mail.
CD's are packed in a strong carton envelope with foam or bubble plastic envelopes, designed to ship them practically everywhere.
We use the national Belgian postal services of BPost. Please understand that it is up to your local postal service however when your package will arrive.

*COVID19*:
Due to the covid19 pandemic shipping delays may be present but up to until now we did not experience/received any complaints about packages that did not arrive.

Current average delivery times (COVID19 situation):
- Belgium: 1 or 2 working days after shipping confirmation from Bandcamp has been sent.
- The Netherlands, Germany, France: 3 or 4 working days after shipping confirmation from Bandcamp has been sent.
- The rest of the EU: 4 - 6 working days after shipping confirmation from Bandcamp has been sent.
- Asia (e.g. Japan): up to 2 - 3 weeks after shipping confirmation from Bandcamp has been sent.
- USA, Canada and the rest of the world: up to 2 - 4 weeks after shipping confirmation from Bandcamp has been sent. However this strongly varies from region to region.
Return Policy
Unfortunately we cannot accept returned CD's.
If you have bought a digital download of an album and later on decide you also want to have the CD version, then please simply get in contact with us and we're happy to service you.